The only behaviors we can control are our own. Here are my tips for rationally detaching during and after a crisis: . . . Know the plan. As much as possible, familiarize yourself with how you respond to common student behaviors. Practice these responses--through visualization, role playing with collegues, etc. I find it helpful to find a few key redirection phrases that can be generalized: body to self, use kind words, it's my job to keep you safe. Then I can use these phrases to redirect almost