In the mobile internet arena, APP operation specialists are like "gardeners" 🌱 of the user ecosystem—responsible for helping seed users take root and grow, while also ensuring mature users bloom and ...

Customer service transformation expert, consultant, author, keynote speaker. Named "World's #1 customer service transformation expert" by Inc. Magazine. Reachable at micahsolomon.com. Very happy to ...

‘This is about moving MSPs from service providers to strategic growth partners,’ says ScalePad CEO Chris Day. ‘The MSP space is evolving and clients want strategy, not just support. Lifecycle Manager ...