If you’re testing Amazon Connect’s email feature and running into trouble with inbound emails bouncing, you’re not alone. Many users find that outbound emails ...

Salt Security, the leader in API security, announced the launch of Salt Cloud Connect for AWS, the first API security solution to deliver full API visibility and posture governance without the need ...

Salt Security today announced the launch of Salt Cloud Connect for AWS, an API security solution to deliver full API visibility and posture governance without the need for traffic data or agents. Salt ...

In an announcement Tuesday, Amazon Web Services (AWS), Amazon’s cloud computing division, said it plans to invest $5 billion in Mexico over the next 15 years as a part of a “long-term commitment” in ...

Jan 7 (Reuters) - Amazon.com(AMZN.O), opens new tab said on Tuesday that its cloud computing division, Amazon Web Services (AWS), plans to invest about $11 billion to expand its infrastructure in ...

Amazon Web Services Inc. is adding more artificial intelligence features to its Amazon Connect service, which helps companies run their contact centers more efficiently. The update was detailed today ...

Amazon Web Services (AWS) has updated its Amazon Connect contact center service to help enterprises offer a better end-to-end customer experience, the company announced at its ongoing annual re:Invent ...

Amazon Web Services Inc. today announced a new feature for Connect Contact Lens, the company’s artificial intelligence tools for call center work, aimed at assisting workers with after-call work.