Despite strong economic potential, recent research shows many businesses still struggle to adopt AI at scale, especially in e ...

Cimulate replaces outdated chatbots with AI shopping assistants that understand context, customer intent, and brand voice — ...

As acquisition slows, platforms are turning to AI, user control, and flexible pricing to improve retention and sustain ...

In a digital-first world where milliseconds can make or break a sale, sluggish web performance remains a costly bottleneck ...

Social commerce thrives on speed, trust, and value. Today’s consumers want more than browsing — they expect to discover, shop ...

Agentic AI empowers retailers to personalize at scale, but success hinges on demonstrating ROI and mitigating key risks to secure stakeholder buy-in.

Meta is gradually transforming WhatsApp with AI and payment features, aiming to create a super app, though user trust and ...

One of the most successful direct-to-consumer shopping outlets for China-based vendors outside of China's own Alibaba e-commerce platform is Amazon. This trend has been accelerating for years.

No longer just a tool for efficiency, AI is revolutionizing how retailers personalize shopping experiences, optimize product discovery, and drive customer engagement.

Many local rural retailers are strangers to e-commerce, and the home delivery routine for rural customers is often very different from the opportunities enjoyed by suburban and city consumers. If ...

Virtual agents and AI chatbots will be eating into search engine volumes over the next two years, causing them to decline by 25%, according to a new Gartner report.

E-commerce in 2025 will face significant challenges, from ongoing supply chain disruptions and increasingly sophisticated cyberattacks to intensifying competition for customer trust and loyalty. At ...