When American Airlines returned this passenger's designer bag it was severely damaged, looking as if an aircraft had run it over. Now what?

Why is Avis asking its customer to pay $1,970 in rental car repairs when someone else wrecked it? Rescue investigates.

Discover key tips on Medicare Advantage plans and how to manage your healthcare needs effectively as you grow older.

Protect yourself from false damage claims with Consumer Rescue's free printable car rental inspection checklist to use before you drive away.

Protect yourself from false damage claims with our free printable car rental inspection checklist to use before you drive away.

These fiascos come to us from Consumer Rescue's car rental problems file. Readers often contact us for help with these expensive mistakes and issues.

Here’s what happens when things go wrong for travelers on the road, in the air, at hotels, and in vacation rentals. The Travel Troubles category at Consumer Rescue is a collection of real-life stories ...

These travelers encountered extreme airline problems and asked the Consumer Rescue team for help. Each article contains an air travel fiasco and a fix from our experts.

Our consumer advocacy team is always here to help. Consumer advocate and reporter Michelle Couch-Friedman is the founder of Consumer Rescue.

These tales cover a variety of Airbnb problems that guests -- and sometimes hosts -- have brought to Consumer Rescue. We provide free mediation services.