Data released this year shows US households have an average of 17 devices that connect to the internet. That’s 17 devices to potentially have to troubleshoot at any given time. And when you are ...

Not everyone is comfortable troubleshooting or fixing the devices they own. If tech support and repair options are a consideration in your technology purchases, these are the brands our readers ...

The FTC is amending its Telemarketing Sales Rule (TSR) to better protect consumers from tech support scams. The new rules cover not just incoming telemarketing calls but also outgoing calls from ...

Engadget readers like yourself are probably more tech savvy than the average person. That means you may get roped into helping older family members with email woes, new phone setups, or deciphering if ...

I think that the senior-level execs that make the decision to centralize tech support services derive a false sense of security from the information processing capabilities of the systems they install ...

ST. LOUIS--(BUSINESS WIRE)--Latch, Inc., soon to be DOOR, today announced it has agreed to acquire HelloTech, Inc., a service platform delivering on-demand, last-mile installation, setup, and ...

ATLANTA--(BUSINESS WIRE)--New research from Assurant, Inc. (NYSE:AIZ), a leading global business services company that supports, protects and connects major consumer purchases, reveals that the ...