When choosing customer relationship management (CRM) systems, it is important to look at the specific features and tools required to enhance interactions with your customer base. Many standard CRM ...

In the ever-crowded CRM market, vendors must differentiate themselves to stand out from competitors. Pipeliner CRM founder and CEO Nikolaus Kimla tested that principle when he was forced to rebuild ...

Vtiger has announced a perspective on open source CRM as a flexible approach within CRM software, highlighting its adaptability, customization potential, and the responsibilities required for ...

Next-generation CRM solutions prioritise data security, ensuring customer trust and compliance while managing sensitive ...

Open-source software start-up SugarCRM plans to introduce support services for its free contact management product on Thursday, part of a big push to lure customers away from high-priced, proprietary ...

Managing customer relationships in the cutthroat business world of today involves more than just keeping contact lists up to date. Every interaction yields insightful information that can increase ...

Company hopes gamification principles in its CRM application, now in beta, will make it stand out and better engage users The backers of a new open source CRM application called Zurmo are hoping to ...

SugarCRM, developer of Sugar Sales commercial open source customer relationship management (CRM) application built on pure LAMP (Linux, Apache, MySQL, PHP) environments, has the release of Sugar Sales ...

The open source community can’t provide a drop-in replacement for expensive, high-end CRM applications from the likes of Salesforce.com or Siebel just yet. Still, you might be surprised at the level ...

The fate of a Linux visionary who is charged with murder will be decided in a trial starting Tuesday in Oakland, Calif. Meanwhile, the fate of the file system he created remains left in the hands of ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. Open source products like the ones included in Das' list mostly ...